Privacy Policy

Last Updated: 07/01/2025

At AUDEX™, we respect your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase on our website www.audex.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Browser type

  • IP address

  • Time zone

  • Installed cookies

We also collect the information you provide voluntarily, such as:

  • First and last name

  • Mailing address and email address

  • Phone number

  • Payment details

2. How We Use Your Data

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you

  • Send you marketing communications (with your consent)

  • Optimize and secure our Site

3. Sharing Your Information

We only share your data with third parties in the following cases:

  • Payment services (Stripe, PayPal, etc.)

  • Delivery partners

  • Service providers (Shopify, Google Analytics, Meta/Facebook Ads)

  • Legal obligations (e.g., requests from judicial authorities)

Your information will never be sold to third parties.

4. Cookies

We use cookies to:

  • Improve your browsing experience

  • Remember your preferences

  • Measure site traffic and performance

You can modify or refuse cookies through your browser settings.

5. Data Security

We implement strict technical and organizational measures to protect your data against:

  • Unauthorized access

  • Accidental loss or destruction

  • Unlawful processing

6. Your Rights

In accordance with the GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw your consent at any time

  • Request data portability

To exercise these rights, please contact us at dfa@sae-solution.fr.

7. Data Retention

We retain your information only for as long as necessary:

  • To fulfill the purposes described above

  • Or to comply with our legal obligations (accounting, disputes, etc.)

8. Minors

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from minors.

9. Changes

We may update this Privacy Policy from time to time. Any modifications will be posted here with a new “Last Updated” date.

10. Contact

For any questions or requests regarding this Privacy Policy, please contact us at:

AUDEX SASU
12 rue des Lilas, Paris, France
📧 dfa@sae-solution.fr
📞 +33 6 36 49 70 92